Client Strategy · Delivery · Growth

I turn client strategy into practice revenue.

Strategy-driven operator across professional services, SaaS, and customer success. I lead strategic engagements, build revenue-generating service lines, and design how teams measure customer health and lifetime value. Currently Head of Client Strategy at Lucid Day.

Building scalable systems that drive client outcomes Currently Head of Client Strategy, Lucid Day
0x
Grew the professional services practice revenue as Head of Client Strategy
#1
Top-performing intern at Corecentra, earned the cohort's only full-time offer
100s
Enterprise accounts supported through transformation and adoption
Leadership
Rose from engagement manager to the Lucid Day leadership team
01 / How I create value

I sit where strategy meets execution, and make engagements deliver for both sides.

01

Client Strategy

Lead strategic engagements and align delivery to what the client is actually trying to achieve, not just the scope on paper.

02

Practice Building

Build revenue-generating service lines and the repeatable systems behind them, so the practice grows without breaking.

03

Customer Health & Value

Architect new ways to measure customer health, adoption, and lifetime value across hundreds of enterprise accounts.

04

Engagement Delivery

Run transformation engagements with operational rigor and agile leadership, balancing profitability against customer impact.

02 / Track record

From the top intern in the room to a seat on the leadership team.

Lucid Day
Head of Client Strategy · Prev. Engagement Manager
Joined as an engagement manager and rose to the leadership team as Head of Client Strategy. Grew the professional services practice revenue 4x, built revenue-generating service lines, and led transformation engagements across enterprise accounts while designing new ways to measure customer health and lifetime value.
2023 to now
Corecentra
Delivery & Growth Manager · Prev. Intern
Joined as the top-performing intern and earned the cohort's only full-time offer. Executed and refined sales and go-to-market strategy for an enterprise ESG SaaS platform, acquiring and developing enterprise clients across multiple verticals.
2020 to 2023
Earlier
Public Affairs · UT Austin
Foundations in public affairs and civic organizing across Texas, including roles with the North American Development Bank, the Texas Legislature, and MOVE Texas. Graduate of The University of Texas at Austin.
prior

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